Shipping and Handling

We pride ourselves for being able to get most orders that are placed by 12:00pm Noon (Eastern Time) shipped out the very same day! (Weekends and holidays excluded) Our web store will compute correct shipping charges for domestic shipping within the United States. You will have several shipping options to choose from through FedEx, United States Postal Service (USPS) or United Parcel Service (UPS). With USPS, we always use delivery confirmation with domestic shipping and packages are insured. FedEx and UPS shipments have tracking and are insured.

Pricing for shipping options will be presented before you finish your checkout. All the items in our store are weighed properly so when you check out, it will compute the correct shipping charges for you and present you with your list of shipping options. If you put some items in your shopping cart and start the checkout process, you can see what the shipping charges will be without actually needing to complete an order.

Please note that on most orders over $250 a signature may be required before delivery person can release the package. You must contact us if you would like to request that we ship your package without a signature required.

In order to determine how long it may take for your order to be processed, please use the following table as a guide: Shipping Type Selected usually ships
UPS/FedEx Next Day, 2nd Day, 3 Day & International Priority Same Day *
USPS Express Mail Same Day **
USPS Priority Mail / Global Express Mail 1 - 2 days
FedEx Home Delivery / UPS Ground 1 - 3 days
USPS First Class Mail, Parcel Post & Airmail 1 - 3 days
FREE Super Saver Shipping 2 - 3 days


It is not guaranteed that orders will leave within the time frames listed above. Weekends and holidays are not counted as days of shipping.

* Same day shipping only applies to orders received by 12:00 P.M. (Noon) Eastern Time.
** Express Mail orders must be received by 10:00 A.M. Eastern Time for it to be shipped out the same day.
Damaged Package Claims

If you have received your order, and your package was damaged in transit, please contact us immediately. Customers with damaged packages can file a claim directly with us. Please complete our Damaged Package Claim Form and mail or fax it to us for review. Please keep all packaging (box, packing paper, etc.) for verification purposes. We will most likely request that the damaged product(s) be shipped back to us for verification.
Lost Package Claims

If you have not received your order, and feel your package may be lost, please contact us. Customers with packages that have not been received after 30 days from shipment date, can file a claim directly with us. Please complete our Lost Package Claim Form and mail or fax it to us for our review.

Orders shipped within New Jersey are taxed at 7.0%.

We are pleased to accept International orders to ship to most locations throughout the world, for no extra charge. Please refer to our International Shipping page for more information.

Important: In our attempts to combat fraud, we can only ship to the creditcard holder's billing address. Please ensure you list the billing address *exactly* as it appears on your creditcard statement or it may be declined by our merchant bank.

We screen diligently for Credit Card fraud! We pursue all legal avenues - advise credit card companies, credit bureaus, and law authorities regarding any suspicious, attempted, or experienced credit card fraud.

Express Delivery Services

If you need fast service, we can get your order to you quickly. Please note the following order deadlines for FedEx, UPS and USPS express services:

FedEx Overnight (1 Day) or FedEx 2Day: Order must be placed online by 12:00pm (Noon) EST (Eastern Standard Time) to receive package via Overnight service, or in two days for 2 day service. Overnight orders received on Friday may be delivered on Saturday or Monday (depending on the area you live in). No deliveries are made on Sunday or FedEx observed holidays. Please note that a signature may be required before delivery person can release the package.

UPS Next Day Air or Next Day Air Saver (1 day) and UPS 2nd Day Air (2 day): Order must be placed online by 12:00pm (Noon) EST (Eastern Standard Time) to receive package the next day for Next Day Air, or in two days for 2nd Day Air. Next Day Air orders received on Friday will be delivered on Monday. No deliveries are made on Saturday, Sunday or UPS observed holidays. Please note that a signature may be required before delivery person can release the package.

USPS Express Mail (1-2 days): Order must be placed online by 10:00am EST (Eastern Standard Time)to receive package within 1-2 days. Express Mail orders received on Friday, will be delivered Saturday or Monday. No deliveries made on Sunday, or USPS observed holidays. Please note that a signature may be required before delivery person can release the package.

If you need to receive your order by a certain date, and are unsure which shipping option to choose, please contact us and we will be happy to help you decide.
Shipping Fuel and Cleaning Fluidz

Due to HazMat restrictions, we can only ship Quart size bottles of fuel via UPS Ground or USPS Parcel Post. Gallon size fuel is available to customers who will pick up the fuel at our store location or Gallons can be drop-shipped to customers directly from our distributor.

Important: Due to the flammable nature of the compressed cleaning fluid type products, we cannot ship this item outside of the United States. For shipments within the United States, we can only ship compressed cleaner fluid type products via UPS Ground or USPS Parcel Post. Please ensure you choose this option during your checkout through our store.