Satisfaction Guaranteed
TQ Hobbies wants our customers to be completely satisfied with their shopping experience with us. If for any reason you don't like or don't want something you purchased from TQ Hobbies, you may return New and Unused merchandise within 30 days for a full refund, exchange, or store credit.
You must contact us to receive an RMA# (Return Merchandise Authorization) before you return an item to us. You can reach us by telephone at 1-201-599-0066, or local/International callers can reach us at 1-201-599-0066, Monday thru Friday, 9 a.m. to 6 p.m. Eastern Standard Time.
Please send returned product merchandise to:
TQ Hobbies
RMA# (this is the number we give you)
27 McDermott Pl.
TQ Hobbies wants our customers to be completely satisfied with their shopping experience with us. If for any reason you don't like or don't want something you purchased from TQ Hobbies, you may return New and Unused merchandise within 30 days for a full refund, exchange, or store credit.
You must contact us to receive an RMA# (Return Merchandise Authorization) before you return an item to us. You can reach us by telephone at 1-201-599-0066, or local/International callers can reach us at 1-201-599-0066, Monday thru Friday, 9 a.m. to 6 p.m. Eastern Standard Time.
Please send returned product merchandise to:
TQ Hobbies
RMA# (this is the number we give you)
27 McDermott Pl.
Bergenfield, NJ 07621 USA
Defective Merchandise
Defective merchandise claims are referred directly to the manufacturer of that product. Please note that we are not responsible for defective merchandise and cannot provide refunds for any used and/or defective merchandise. Most manufacturers will repair or exchange defective products as agreed to under warranty. If the manufacturer does not handle your claim to your satisfaction, please contact us and we will be happy to help you out.
Defective Merchandise
Defective merchandise claims are referred directly to the manufacturer of that product. Please note that we are not responsible for defective merchandise and cannot provide refunds for any used and/or defective merchandise. Most manufacturers will repair or exchange defective products as agreed to under warranty. If the manufacturer does not handle your claim to your satisfaction, please contact us and we will be happy to help you out.